Cookie Policy
1. What is a cookie?
Cookies or data storage and retrieval devices are files sent by a website to users' browsers that are automatically stored on their devices so that the website can check users' previous browsing habits and "recognise" them.
Cookies are able to remember other personal information, such as the user's password so that it is not necessary to enter it each time a website is visited, or the user's preferences regarding the configuration of a website (language, screen resolution, among others).
Cookies are essential for the proper functioning of the Internet, as well as having many advantages in the provision of interactive services, since they facilitate navigation and use of the website. Cookies cannot damage your devices and, as long as they are activated, they help identify and resolve errors.
In short, a cookie is simply a set of data about a user's browsing habits that is stored on a user's device and that websites detect and recognise in order to "remember" that user's browsing habits.
Please note that not all cookies involve the processing of personal data and, if they do, we will carry out the processing in accordance with our General Privacy Policy.
Further information on the cookies used on the website is given below.
This website uses its own and third party cookies, with the aim of improving the browsing experience of its users.
The following technologies are used to obtain this information.
2. Strictly necessary Cookies
These are technical cookies that are necessary for the website to function correctly and cannot be deactivated. They are usually only set in response to actions you take such as requesting services, setting your privacy preferences, logging in or completing forms.
|
Name |
Cookie |
Purpose |
Duration |
Type |
|
CookieConsent |
Cookiebot |
Stores the user's cookie consent status for the current domain. |
1 year |
HTTP |
|
form_key |
pro.fluidra.com |
Ensures secure visitor navigation by preventing cross-site request forgery (CSRF). This cookie is essential for the security of the website and the visitor. |
Session |
HTTP |
|
mage-banners-cache-storage |
pro.fluidra.com |
This cookie is necessary for the cache function, which is used on the website to optimise the response time between the visitor and the website. It is normally stored in the visitor's browser. |
1 day |
HTML |
|
mage-banners-cache-timeout |
pro.fluidra.com |
This cookie is necessary for the cache function, which is used on the website to optimise the response time between the visitor and the website. It is normally stored in the visitor's browser. |
24 months |
HTML |
|
mage-cache-sessid |
pro.fluidra.com |
This cookie is used in relation to load balancing - This optimises the response rate between the visitor and the website by distributing the traffic load across multiple network links or servers. |
1 day |
HTTP |
|
mage-cache-storage |
pro.fluidra.com |
This cookie is used in relation to load balancing - This optimises the response rate between the visitor and the website by distributing the traffic load across multiple network links or servers. |
24 months |
HTML |
|
mage-cache-storage-section-invalidation |
pro.fluidra.com |
This cookie is used in relation to load balancing - This optimises the response rate between the visitor and the website by distributing the traffic load across multiple network links or servers. |
1 day |
HTML |
|
mage-cache-timeout |
pro.fluidra.com |
This cookie is necessary for the cache function, which is used on the website to optimise the response time between the visitor and the website. It is normally stored in the visitor's browser. |
24 months |
HTML |
|
mage-messages |
pro.fluidra.com |
Necessary for the functionality of the web chat. |
1 day |
HTTP |
|
mage-translation-file-version |
pro.fluidra.com |
Used in connection with setting the language on the website. Facilitates translation into the visitor's preferred language. |
24 months |
HTML |
|
mage-translation-storage |
pro.fluidra.com |
Used in connection with setting the language on the website. Facilitates translation into the visitor's preferred language. |
24 months |
HTML |
|
PHPSESSID |
pro.fluidra.com |
Retain user statuses for all requests on the page. |
1 day |
HTTP |
|
private_content_version |
pro.fluidra.com |
This cookie is necessary for the cache function, which is used on the website to optimise the response time between the visitor and the website. It is normally stored in the visitor's browser. |
24 months |
HTML |
|
product_data_storage |
pro.fluidra.com |
This cookie is used to determine which products the visitor has viewed - this allows the website to promote related products. |
1 day |
HTML |
|
recently_compared_product |
pro.fluidra.com |
Necessary for the product comparison function on the website. |
1 day |
HTML |
|
X-Magento-Vary |
pro.fluidra.com |
This cookie is necessary for the cache function, which is used on the website to optimise the response time between the visitor and the website. It is normally stored in the visitor's browser. |
1 day |
HTTP |
|
JSESSSIONID |
Single Sign On |
Retain your session data to provide you with a good user experience. |
Session |
HTTP |
|
MSGnnnnnnn |
Single Sign On |
Retain some messages that are shown to you to give you a good user experience. The "nnnnnn" reference in the cookie represents a random number, e.g. MSG324935932. |
Session |
HTTP |
|
requestedURl |
Single Sign On |
The URl you are accessing. |
Session |
HTTP |
|
Current-breadcrumb |
Single Sign On |
To keep your page active in the session in order to give you a good user experience. |
Session |
HTTP |
|
commonAuthID |
Single Sign On |
If remember me funcionality is being used. |
Session |
HTTP |
3. Preferences Cookies
Preference cookies allow the site to remember information that changes the way the site behaves or looks, such as your preferred language or the region in which you are located.
|
Name |
Cookie |
Purpose |
Duration |
Type |
|
section_data_ids |
pro.fluidra.com |
Used in connection with the shopping basket function. Remembers any desired product list and visitor credentials when logging out. |
1 day |
HTTP |
4. Analytical Cookies
These cookies allow us to count visits and traffic, so that we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and how visitors move through the site, thus ensuring a better service to the user. If you do not allow these cookies, we will not know when you have visited our website.
|
Name |
Cookie |
Purpose |
Duration |
Type |
|
_ga |
pro.fluidra.com |
It records a unique ID that is used to generate statistical data about how the visitor uses the website. |
2 years |
HTTP |
|
_gat |
pro.fluidra.com |
Used by Google Analytics to monitor request rates. |
1 day |
HTTP |
|
_gid |
pro.fluidra.com |
It records a unique ID that is used to generate statistical data about how the visitor uses the website. |
1 day |
HTTP |
|
_hjAbsoluteSessionInProgress |
Hotjar |
This cookie is used to count the number of times a website has been visited by different visitors. This is achieved by assigning a random ID to the visitor, to avoid double visitor registration. |
1 day |
HTTP |
|
__hjFirstSeen |
Hotjar |
This cookie is used to determine whether the visitor has visited the website before or is a new visitor. |
1 day |
HTTP |
|
_hjid [x2] |
Hotjar |
Sets an identifier for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. |
1 year |
HTTP |
|
_hjTLDTest |
Hotjar |
The cookie is used to detect the SEO positioning of the current page - This service is part of a third party statistics and analytics service. |
Session |
HTTP |
|
_hjIncludedInPageviewSample |
Hotjar |
Determines whether the user's navigation should be recorded at a certain statistical location. |
1 day |
HTTP |
|
_hjIncludedInSessionSample |
Hotjar |
It records data on visitor behaviour on the website. This is used for internal analysis and website optimisation. |
1 day |
HTTP |
|
_hjRecordingLastActivity |
Hotjar |
Used in connection with the web user response function - Determines whether the user has been shown the response message. |
Session |
HTML |
|
hjViewportId |
Hotjar |
Sets an identifier for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. |
Session |
HTML |
|
recently_compared_product_previous |
pro.fluidra.com |
Necessary for the product comparison function on the website. |
1 day |
HTML |
|
recently_viewed_product |
pro.fluidra.com |
This cookie is used to determine which products the visitor has viewed - this allows the website to promote related products. |
1 day |
HTML |
|
recently_viewed_product_previous |
pro.fluidra.com |
Collects information about which products have been viewed by the visitor - This is used to optimise a specific visitor's navigation on the website. |
1 day |
HTML |
5. Marketing and Advertising Cookies
These cookies collect information about your behaviour by observing your browsing habits (i.e. the websites you visit), which allows us to profile and therefore display ads based on your interests to make them attractive to you according to your preferences.
|
Name |
Cookie |
Purpose |
Duration |
Typo |
|
IDE |
|
Used by Google DoubleClick to record and report on user actions on the website after viewing or clicking on one of the advertiser's ads for the purpose of measuring the effectiveness of an ad and presenting targeted ads to the user. |
1 year |
HTTP |
|
test_cookie |
|
Used to check whether the user's browser supports cookies. |
1 day |
HTTP |
|
NID |
|
It records a unique ID that identifies a returning user's device. The ID is used for targeted advertisements. |
6 months |
HTTP |
|
_hjRecordingEnabled |
Hotjar |
This cookie is used to identify and improve ad relevance by collecting visitor data across multiple websites. This exchange of visitor data is typically provided by a third-party ad exchange or data centre. |
Session |
HTML |
|
all |
pro.fluidra.com |
It is used to track user interaction with the web search bar function. This data can be used to present the user with relevant products or services. |
24 months |
HTML |
|
used |
pro.fluidra.com |
It is used to track user interaction with the web search bar function. This data can be used to present the user with relevant products or services. |
24 months |
HTML |
|
VISITOR_INFO1_LIVE |
Youtube |
Attempts to calculate user bandwidth on pages with embedded YouTube videos. |
179 days |
HTTP |
|
YSC |
Youtube |
It records a unique ID to keep statistics on which YouTube videos the user has watched. |
Session |
HTTP |
|
yt-remote-cast-installed |
Youtube |
Logs the user's video player preferences when watching embedded YouTube videos. |
Session |
HTML |
|
yt-remote-connected-devices |
Youtube |
Logs the user's video player preferences when watching embedded YouTube videos. |
24 months |
HTML |
|
yt-remote-device-id |
Youtube |
Logs the user's video player preferences when watching embedded YouTube videos. |
24 months |
HTML |
|
yt-remote-fast-check-period |
Youtube |
Logs the user's video player preferences when watching embedded YouTube videos. |
Session |
HTML |
|
yt-remote-session-app |
Youtube |
Logs the user's video player preferences when watching embedded YouTube videos. |
Session |
HTML |
|
yt-remote-session-name |
Youtube |
Logs the user's video player preferences when watching embedded YouTube videos. |
Session |
HTML |
6. Cookies settings
You may set cookies through the Cookie Configurator of this Policy , through your browser and also through the websites of those third parties that install cookies on your device.
6.1 Disabling Cookies through the Cookie Configurator of this Policy
You may give or revoke your consent to the type of cookies used through the Cookie Configurator ..
6.2 Disabling Cookies through your web browser
All Internet browsers allow users to restrict the behavior of a cookie or even disable cookies by modifying the browser settings or options. The steps to do this are different for each browser. Specific instructions can be found in the help menu of your browser.
Depending on the browser used, the user can enable any of the following options to limit the scope of the cookies installed or the way they are executed:
- The private browsing option so that browser history, website passwords, cookies and other information about the websites visited are not stored.
- The "do not track" feature, whereby the browser requests that websites visited do not track your browsing habits, for example to display advertising that may be of interest to you on the websites you visit.
|
Browser |
Link |
|
Microsoft Internet Explorer |
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies# |
|
Apple Safari |
|
|
Google Chrome |
|
|
Mozilla Firefox |
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectlocale=en-US&redirectslug=enable-and-disable-cookies-website-preferences
|
Please note that if you disable these aforementioned cookies we cannot know what you like or dislike about our pages and it will be difficult for us to improve your user experience on this Website.
7. Further information and exercising your rights
Without prejudice to the offered possibilities of setting up cookies, as well as the different mechanisms for managing said cookies available in this Policy, if you have any questions regarding the processing of your personal data or you wish to exercise your rights, please check our General Privacy Policy for further information.