Cookie Policy
1. What is a cookie?
Cookies or data storage and retrieval devices are files sent by a website to users' browsers that are automatically stored on their devices so that the website can check users' previous browsing habits and “recognize" them.
Cookies are able to remember other personal information, such as the user's password, so that it doesn’t have to be entered each time a website is visited, or the user's preferences regarding the configuration of a website (language, screen resolution, among others).
Cookies are essential for the smooth operation of the Internet, providing countless benefits for the provision of interactive services by facilitating website browsing and usability. Cookies do not harm your devices; on the contrary, while they are active they can help to identify and resolve errors.
In short, a cookie is simply a text file with pieces of data about a user's browsing habits that is stored on the user's device and that is detected and recognized by a website in order to "remember" that user's browsing habits.
Please note that not all cookies involve the processing of personal data. If such data is processed, it will be done in keeping with our General Privacy Policy.
More information about the cookies used on the website is provided below.
This website uses its own and third party cookies in order to enhance the user’s browsing experience.
The following technologies are used to obtain this information.
2. Strictly necessary cookies
These are technical cookies that are required for the website to work properly and cannot be deactivated. Generally speaking, they are only set in response to actions taken by the user, such as requesting services, setting privacy preferences, logging in or completing forms.
|
Name |
Provider |
Purpose |
Expiry |
Type |
|
CookieConsent |
Cookiebot |
Stores the user's cookie consent state for the current domain. |
1 year |
HTTP |
|
form_key |
pro.fluidra.com |
Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. |
Session |
HTTP |
|
mage-banners-cache-storage |
pro.fluidra.com |
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. |
1 day |
HTML |
|
mage-banners-cache-timeout |
pro.fluidra.com |
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. |
Persistent |
HTML |
|
mage-cache-sessid |
pro.fluidra.com |
This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. |
1 day |
HTTP |
|
mage-cache-storage |
pro.fluidra.com |
This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. |
1 day |
HTML |
|
mage-cache-storage-section-invalidation |
pro.fluidra.com |
This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. |
1 day |
HTML |
|
mage-cache-timeout |
pro.fluidra.com |
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. |
Persistent |
HTML |
|
mage-messages |
pro.fluidra.com |
Necessary for the functionality of the website's chat-box function. |
1 day |
HTTP |
|
mage-translation-file-version |
pro.fluidra.com |
Used in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor. |
Persistent |
HTML |
|
mage-translation-storage |
pro.fluidra.com |
Used in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor. |
Persistent |
HTML |
|
PHPSESSID |
pro.fluidra.com |
Preserves user session state across page requests. |
1 day |
HTTP |
|
private_content_version |
pro.fluidra.com |
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. |
10 years |
HTML |
|
product_data_storage |
pro.fluidra.com |
Determines which products the user has viewed, allowing the website to promote related products. |
1 day |
HTML |
|
recently_compared_product |
pro.fluidra.com |
Necessary for the compare-products function on the website. |
1 day |
HTML |
|
X-Magento-Vary |
pro.fluidra.com |
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. |
1 day |
HTTP |
3. Preference cookies
Preference cookies allow the website to remember information that changes the way the site behaves or looks, such as the preferred language or the geographical region.
|
Name |
Provider |
Purpose |
Expiry |
Type |
|
section_data_ids |
pro.fluidra.com |
Used in context with the shopping cart functionality. Remembers any wish-list products and visitor credentials when checking out. |
1 day |
HTTP |
4. Analytical cookies
These cookies allow us to count visits and traffic so that we can measure and improve the performance of our website. They help us determine which pages are the most and least popular and how visitors move through the site, thus ensuring a better user experience. If you do not allow these cookies, we will not know when you have visited our website.
|
Name |
Provider |
Purpose |
Expiry |
Type |
|
_ga |
pro.fluidra.com |
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
2 years |
HTTP |
|
_gat |
pro.fluidra.com |
Used by Google Analytics to throttle request rate. |
1 day |
HTTP |
|
_gid |
pro.fluidra.com |
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
1 day |
HTTP |
|
_hjAbsoluteSessionInProgress |
Hotjar |
This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice. |
1 day |
HTTP |
|
_hjFirstSeen |
Hotjar |
This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website. |
1 day |
HTTP |
|
_hjid [x2] |
Hotjar |
Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. |
1 year |
HTTP |
|
_hjTLDTest |
Hotjar |
Detects the SEO-ranking for the current website. This service is part of a third-party statistics and analysis service. |
Session |
HTTP |
|
_hjIncludedInPageviewSample |
Hotjar |
Determines if the user's navigation should be registered in a certain statistical place holder. |
1 day |
HTTP |
|
_hjIncludedInSessionSample |
Hotjar |
Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization. |
1 day |
HTTP |
|
_hjRecordingLastActivity |
Hotjar |
Used in context with the website’s user feedback functionality. Determines whether the user has been shown feedback messages. |
Session |
HTML |
|
hjViewportId |
Hotjar |
Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. |
Session |
HTML |
|
recently_compared_product_previous |
pro.fluidra.com |
Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. |
1 day |
HTML |
|
recently_viewed_product |
pro.fluidra.com |
Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. |
1 day |
HTML |
|
recently_viewed_product_previous |
pro.fluidra.com |
Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. |
1 day |
HTML |
5. Advertising and marketing cookies
These cookies collect information about your behavior by observing your browsing habits (i.e., the websites you visit), which allows us to profile and therefore display ads based on your interests to make them attractive to you according to your preferences.
|
Name |
Provider |
Purpose |
Expiry |
Type |
|
IDE |
|
Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
1 year |
HTTP |
|
test_cookie |
|
Used to check if the user's browser supports cookies. |
1 day |
HTTP |
|
IDE |
doubleclick.net |
Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
1 year |
HTTP |
|
NID |
Goole |
Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. |
6 months |
HTTP |
|
_hjRecordingEnabled |
Hotjar |
This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange. |
Session |
HTML |
|
all |
pro.fluidra.com |
Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services. |
Persistent |
HTML |
|
used |
pro.fluidra.com |
Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services. |
Persistent |
HTML |
|
VISITOR_INFO1_LIVE |
Youtube |
Tries to estimate the users' bandwidth on pages with integrated YouTube videos. |
179 days |
HTTP |
|
YSC |
Youtube |
Registers a unique ID to keep statistics of what videos from YouTube the user has seen. |
Session |
HTTP |
|
yt-remote-cast-installed |
Youtube |
Stores the user's video player preferences using embedded YouTube video. |
Session |
HTML |
|
yt-remote-connected-devices |
Youtube |
Stores the user's video player preferences using embedded YouTube video. |
Persistent |
HTML |
|
yt-remote-device-id |
Youtube |
Stores the user's video player preferences using embedded YouTube video. |
Persistent |
HTML |
|
yt-remote-fast-check-period |
Youtube |
Stores the user's video player preferences using embedded YouTube video. |
Session |
HTML |
|
yt-remote-session-app |
Youtube |
Stores the user's video player preferences using embedded YouTube video. |
Session |
HTML |
|
yt-remote-session-name |
Youtube |
Stores the user's video player preferences using embedded YouTube video. |
Session |
HTML |
6. Cookie settings
You may give or revoke your consent regarding the type of cookies used, through the cookie Consent Management Platform which can be accessed via the link below.
Renew or change your cookie consent6.1 Disabling cookies in Cookie Settings
You can give or revoke your consent regarding the types of cookies used in Cookie Settings.
Click here to renew or change your cookie consent
6.2 Disabling cookies in your browser
All Internet browsers allow users to restrict the behavior of a cookie or even disable cookies by modifying the browser settings or options. The steps to do this are different for each browser. Specific instructions can be found in the help menu of your browser.
Depending on the browser, users can enable any of the following options to limit the scope of the cookies installed or the way they are run:
- The private browsing option which prevents browsing history, website passwords, cookies and other information about the websites visited from being stored.
- The “no-tracking” function, by which the browser asks the websites that you visit not to track your browsing habits; for example, to show you advertising that may be of interest to you on the sites you visit.
|
Browser |
Link |
|
Microsoft Internet Explorer |
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies# |
|
Apple Safari |
|
|
Google Chrome |
|
|
Mozilla Firefox |
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectlocale=en-US&redirectslug=enable-and-disable-cookies-website-preferences
|
Please note that if you disable these cookies we will not know what you like or dislike about our pages and it will be difficult for us to improve your user experience on this website.
7. More information and exercising your rights
Notwithstanding the possibilities available regarding the installation of cookies, as well as the different mechanisms for managing them described in this Policy, if you have any doubts about the processing of your personal data or wish to exercise your rights, please consult our General Privacy Policy for additional information.